Product Quality Assurance: While the company is confident in the quality of its products, they acknowledge the possibility of issues arising and assure customers of their support in such cases.

Handcrafted Nature: The products offered are handcrafted, and while efforts are made to ensure they match the images provided, slight variations may occur due to the handmade nature of the items.

Cancellation and Refunds: Once an order is shipped, it cannot be canceled, and refunds are not eligible unless the received item is damaged or incorrect.

Return and Exchange Policy: The company does not offer returns or exchanges except in cases where the received item is damaged or incorrect. Customers must notify the company within 24 hours of receiving the item via email aarikari2023@gmail.com or whatsapp: +91-8949604615.

Procedure for Damaged or Incorrect Items: Customers need to notify the company within 24 hours of receiving the item via email aarikari2023@gmail.com or whatsapp: +91-8949604615.

An unboxing video is mandatory to verify the condition of the product.

The company does not provide cash refunds but offers store credits for returns/exchanges. If the item for exchange is unavailable, the amount will be credited to the customer’s bank account.

Verification Process: The unboxing video is required to verify that the product was damaged upon receipt. If the defect is confirmed to be at the company’s end, an exchange will be offered.

Customer Satisfaction: Emphasizing customer satisfaction means prioritizing excellent service, quality products, convenience, feedback, and personalization for a positive shopping experience.